Operations Coordinator

Agoura Hills, CA

Full Time

Entry Level

Duties:
Under the supervision of the Supervisor, Supply Chain, support the overall objectives of Joni and Friends’ Global Operations department. Perform duties and responsibilities including, but not limited to:

Supply Chain Division
1. Cross-train to learn, understand, and develop competency in the three Supply Chain coordination areas: wheelchair collection, wheelchair restoration, and transport logistics
2. Cultivate great working relationships internally and externally (domestic and international) by providing excellent communication, customer service, and quality control for all Supply Chain processes and tasks
Collection and Restoration
1. Prepare and process weekly and month-end reporting
2. Assist in delivery of pictures and stories of wheelchair recipients to Restoration Centers to encourage program workers
3. Coordinate allocation of resource materials for Wheels for the World (WFTW) Outreaches, Restoration Centers, and Wheelchair Collection Volunteers
4. Support all aspects of new wheelchair procurement (sourcing, invoice processing, and shipment tracking)
5. Support regular communication with Restoration Center and collection stakeholders
Transport Logistics:
1. Update project management tools with all pertinent transport details to prepare and maintain the wheelchair shipment schedule
2. Support the commencement and tracking of domestic and international shipments of wheelchairs and other equipment, obtaining regular status updates for the Supply Chain team
3. Disseminate accurate and timely documentation necessary for expediting domestic and international shipping
4. Ensure timely processing of all project shipment verification reports
Systems and Processes:
1. Provide input for system and process change, development, and maintenance to increase efficiency and accuracy in Supply Chain services
2. Monitor financial advances and consolidate receipts to prepare expenditure reconciliations and reimbursements
Other duties and projects as assigned by supervisor to support department and organizational needs

Qualifications:

Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
Desire to serve in a growing and dynamic Christian service ministry
Associate Degree, equivalent work experience, or supply chain or logistics certification
Two to three years of comparable process coordination experience
Able to support and integrate with other departments
Must be a self-starter, flexible and able to multi-task
Takes initiative to seek other work when assigned tasks are complete
Uses good judgment in working with and for a diverse group of volunteers
Demonstrates effective and diplomatic written and verbal communication skills
Maintain a sense of tidiness and orderliness in the workplace
Basic accounting knowledge
Ability to manage workload to meet deadlines
Some travel may be required to audit Supply Chain program activity
Ability to learn new applications quickly
Experience using CRM software like Salesforce is preferred
General computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Word, Microsoft Outlook, and the Internet
Strong Microsoft Excel skills
Understanding of Christian ministry and specifically Joni and Friends is desirable

Physical Requirements:
This position primarily involves sedentary work in an office setting. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, communicate clearly in person and over the phone, and occasionally stand, walk, bend, or reach to access files and supplies. The role may also require occasionally lifting or carrying items up to 20 pounds.

Work is performed in a professional office setting with occasional movement throughout the facility. The environment is typically quiet to moderate in noise level, with standard lighting and temperature conditions. Employees are expected to maintain safety and ergonomic awareness while performing all tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Compensation is $22.00-$24.00 per hour. This is a hybrid position, in office Monday, Tuesday, and Thursday, remote Wednesday and Friday.

EMPLOYEE MINISTRY ENGAGEMENT:

Joni and Friends is a Christ-centered community. Therefore, we expect every employee at Joni and Friends to excel in their walk with Christ and in their specific employment role in our Christian community. We purposely create a gospel-centered environment and offer leadership and development training to help employees perform their work with integrity and excellence, serving in our Christian community at Joni and Friends to fulfill our religious ministry: to share the gospel and serve people living with disabilities.

All employees do this, regardless of their specific role, by:

Modeling Joni and Friends’ Christian beliefs and practices to advance our gospel mission during working hours and nonworking hours
Supporting fellow staff and volunteers at Joni and Friends in following Christ, by praying for each other, sharing Scripture and setting an example of how to live a faithful Christian life
Engaging in the lives of people living with disabilities with love, dignity, and in a manner that commends and proclaims the gospel.
Participating or leading in prayer and worship during meetings, events, and outreaches
Affirming the Joni and Friends Statement of Faith annually and not engaging in any conduct or promoting any religious beliefs inconsistent with such beliefs
Upholding and advancing Joni and Friends’ Mission and Vision through a focus on our Values.
Actively attending a church that has a statement of faith that does not contradict Joni and Friends’ Statement of Faith

Joni and Friends seeks to glorify God in the way we conduct ourselves, and in the work we do together as a Christian community. Employment at Joni and Friends is not only a job but a ministry and a calling from God.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter*

Who referred you to this position? Enter their first and last name here.

Desired salary*

Earliest start date?

References: Please enter names and contact information:

Are you related to anyone currently working at Joni and Friends?* YesNo

Are you applying for: (Mark all that apply)* Full-TimePart-TimeTemporary

Do you have a Bachelor's/Associate's Degree?*

How would you describe your competency in Microsoft Excel?*

Please briefly describe your salvation testimony of how you became a Christian:*

I authorize the investigation of all statements and information provided on this application, unless specifically noted otherwise. I release Joni and Friends and anyone contacted in the course of verifying the information I have supplied from all liability and damages that may result from any information provided to Joni and Friends.

I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I understand that if I am employed, any false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for my immediate termination.* I have read and agree to this disclaimer

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Operations Coordinator

Apply for this position