Ministry Operations Coordinator

Lawrence, MA

Full Time

Entry Level

Duties:
Support the overall mission, goals and objectives of Joni and Friends. Responsibilities include but are not limited to:

Assist with Family Retreats and Getaways. Provide support in recruitment and organizing a team of volunteers to carry out retreat tasks before, during and after Family Retreat
1. Assist with application processes and communications for families and volunteers.
2. Provide support with background check process for volunteers.
3. Actively evaluate program post Family Retreat and plan for changes as needed
4. Assist with Family Retreat preparation, execution and follow-up
Provide support in promoting, facilitating, and leading Joni and Friends church equipping using Joni and Friends Ministry Relations materials and other training materials, for awareness and education in churches and educational settings at every level
Work with marketing team on content for Joni and Friends USA account and other platforms
Participate in local and international Joni and Friends’ programs as opportunities arise.
Assist with logistics in the wheelchair collection program
Support donor development and participate in fundraising efforts as needed
Assist the Ministry Operations Manager executing events or aspects of events
Represent Ministry in the community. In collaboration with other staff members and volunteers, set up and operate promotional efforts at area conferences and events as available
Other duties and projects as assigned by supervisor to support department and organizational needs

Qualifications:

Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
Desire to serve in a growing and dynamic Christian service ministry
Self-starter and team player with strong interpersonal and organizational skills
Ability to provide support to multiple projects and multiple volunteer teams
Able to interact effectively with leaders throughout the community
Experience in camping ministry preferred
Strong computer knowledge and proficient in Microsoft Office Suite
Passion for people affected by disability and scriptural knowledge related to God’s heart for people who are marginalized
Flexible and available to work evenings, weekends and travel
Valid driver’s license is required
Understanding of Christian ministry and specifically Joni and Friends is desirable

Physical Requirements:

This position involves both sedentary office work and occasional physical activity during and in preparation of onsite and offsite events. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, and communicate effectively in person, over the phone, and through virtual platforms. During events, the role may require standing or walking for extended periods, bending, reaching, carrying materials, and setting up or breaking down event spaces. The employee must be able to lift, carry, push, or pull items such as boxes, signage, or supplies up to 25 pounds.
Work is primarily performed in an office setting but also includes offsite environments such as hotels, conference centers, and retreat facilities. Offsite work may involve varying temperatures, lighting, and noise levels, as well as periods of increased activity during event setup and execution. Employees are expected to maintain professionalism, safety awareness, and flexibility while adapting to different environments and schedules.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This is a hybrid position working in the office on Monday, Tuesday and Thursday. Wednesday and Friday are remote work days. Compensation for this position is $22.50 - $24.00 per hour (non-exempt).

Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).

MINISTRY LIFE:

Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence.

CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:

Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes:

Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities

Continuous Growth – Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry

Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding

Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work

Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.

BIBLICAL COMMISSION:

“Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV)

VISION:

“A world where every person with a disability finds hope, dignity, and their place in the body of Christ.”

MISSION:

“To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.”

VALUES:

Honor God in everything we do
Build relationships based on trust and respect
Maintain integrity and excellence in programs and services
Practice responsible stewardship

* Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI).

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Ministry Operations Coordinator

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